Social Media Platforms
Who Uses Social Media?
(Note: watch for updated article)
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http://www.pewinternet.org/fact-sheets/social-networking-fact-sheet/
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http://www.pewinternet.org/2015/01/09/social-media-update-2014/
Which Social Media Should I Use?
Setting Up a Great Profile
“When in doubt, follow this trusty bio-writing formula: who you are + what you do + a pop of personality.”
(see this article https://blog.kissmetrics.com/drive-sales-with-instagram/ )
Social Media Etiquette
10 Companies That Totally Rock Customer Service on Social Media